How to Manage Email and Notification Preferences

Email and notification preferences let you control how OwlCloudHost communicates with you. You can choose which alerts you want to receive, reduce non‑essential messages, and ensure that important security notifications always reach you. These settings help you stay informed without feeling overwhelmed.

📬 Types of Notifications You Can Manage

You can customize several categories of communication:

• Security alerts — Login attempts, new devices, password changes

• Sharing activity — When someone accesses or downloads your shared files

• Billing notifications — Invoices, payment confirmations, subscription updates

• Product updates — New features, improvements, announcements

• Account reminders — Storage usage, plan limits, upcoming renewals

Security‑related notifications cannot be disabled for your protection.

🛠️ How to Update Your Notification Preferences

You can adjust your preferences at any time.

Steps:

1. Open Account Settings

2. Go to Notifications

3. Review each category

4. Enable or disable the types of emails you want

5. Save your changes

Your preferences update instantly.

🔐 Security Notifications (Always On)

For your safety, certain alerts are always enabled:

• New device logins

• Suspicious login attempts

• Password changes

• 2FA changes

• Account recovery actions

These alerts help you detect unauthorized activity quickly.

📤 Managing Sharing Notifications

You can choose whether to receive emails when:

• Someone opens a public link

• Someone downloads your file

• Someone imports your file

• A collaborator accesses shared content

These notifications help you track activity without constantly checking your dashboard.

💳 Billing and Subscription Emails

Billing emails include:

• Payment confirmations

• Failed payment alerts

• Invoice receipts

• Renewal reminders

You can disable non‑critical billing emails, but essential payment issues may still be sent to ensure your account remains active.

🔕 Reducing Non‑Essential Emails

If you prefer a quieter inbox, you can disable:

• Product updates

• Feature announcements

• Marketing messages

• General platform news

This keeps your communication focused on what matters most.

🧭 Why Notification Management Matters

Customizing your notifications helps you:

• Stay aware of important security events

• Keep track of shared file activity

• Avoid missing billing issues

• Reduce inbox clutter

• Maintain full control over your communication preferences

You decide exactly how OwlCloudHost stays in touch with you.